Luxurious Thermostatic Rain Shower System with Hand Shower & Rough-in Valve

Time limit for accepting returns

We accept 30 days to returns,from the day customer received the product and order finished,if product has any quanlity problem,we will according to the condition to return.

If you would like to return the product for different reasons, you have to pay the shipping fees according to the distance.All returns must be authorized by Mod-Land. Any return without our prior knowledge will not be accepted and a refund will not be issued.,Please contact us before you return

Contact Information

• Fill out the contact us form page(Contact us)
• Send message to our offical email box(info@mod-land.com)
• Tell:+1 626-531-2539

Then there's the after-sale service will contact you to confirm return

Below condition need to be attention

• Refurbished or used products are not refundable.
• Customers will be responsible for all shipping charges.
• Products must be returned in original packaging, in like-new condition. Customers are responsible for the correct re-packing of products when returned to ensure damage does not occur during shipment.
• For returns, international customers are responsible for all shipping charges as well as any applicable duties and taxes.
• Once the return confirm, we will offer the return address.

Change&Cancellation

You have the right to cancel or modify an order before it ships, but we do not accept any changes or cancellations to custom orders.

All interpretation rights belong to Mod-Land.

At MOD-LAND, we are committed to providing high-quality bathroom products and stand behind the craftsmanship and materials of every item we sell. To ensure your satisfaction, we offer different warranty periods for different products: shower systems and bathroom faucets come with a 3-year limited warranty, while other products come with a 1-year limited warranty.

Warranty Coverage

This warranty covers defects in materials or workmanship under normal residential use. The warranty period varies depending on the product:

• Shower Systems and Bathroom Faucets: A 3-year limited warranty from the date of purchase.
• Other Products (such as bathroom mirrors, shower doors, vanities, smart toilets, etc.): A 1-year limited warranty from the date of purchase.

Warranty Details

• Non-Accidental Damage: This warranty applies only to the original purchaser and covers defects arising from normal use. It does not cover damage caused by accidents, misuse, neglect, or unauthorized alterations or repairs.
• Normal Wear and Tear: The warranty does not cover normal wear and tear, surface scratches, or other cosmetic damage that does not affect the product’s functionality.
• No Commercial Use Restrictions: This warranty applies to all usage environments, whether residential or commercial.

Warranty Claim Process

If you find any defects in your product within the warranty period, please provide your proof of purchase and contact our customer service team via email at info@mod-land.com. We will assess the issue and offer a solution, which may include repair, replacement, or refund, depending on the situation.

Disclaimer

To the fullest extent permitted by law, MOD-LAND disclaims any liability for incidental, special, or consequential damages. This warranty is your sole remedy and is limited to the terms explicitly stated here.

We understand the importance of high-quality products, and MOD-LAND is dedicated to ensuring your complete satisfaction with every purchase.

For any questions or further assistance, please feel free to contact us via email at info@mod-land.com.