At Modland, we value every homeowner who chooses our products. Please read the following terms carefully, as they outline your rights and responsibilities after purchasing and using our products.
From the moment you purchase a Modland product, we provide warranty coverage for our customers. Under normal installation and use, Modland will replace any component proven to have defects in materials and/or workmanship at no charge.
Warranty Coverage
This warranty covers product issues caused by defects in materials or workmanship under normal residential use.
- Lifetime Limited Warranty: Applies to bathroom faucets and shower products only.
- Other Products: Products such as bathroom mirrors, shower doors, bathroom vanities, smart toilets, and similar items are covered by a 1-year limited warranty from the date of purchase.
Warranty Claim Requirements
To submit a warranty claim, please provide the following information:
- Your online order details. The information must be clear and legible and include the purchase date, product model, and store name.
- A brief description of the issue to help us diagnose the problem. This information may be provided by the homeowner or a professional installer.
- Photos and videos if the issue involves a mechanical, material, or workmanship defect. For example: "There is an issue with the finish or color of my faucet."
- Your complete shipping address, including your phone number and apartment number, if applicable.
- Any additional information requested to help us review your warranty claim as quickly as possible.
To submit a warranty claim, please email info@mod-land.com and provide the required information.
Applicability and Compatibility Disclaimer
MOD-LAND INC. assumes no responsibility for the use or installation of its products. Buyers are solely responsible for ensuring that the use and installation of any product comply with MOD-LAND INC.'s installation instructions and guidelines.
MOD-LAND INC. cannot guarantee compatibility between its products and products from other brands, including but not limited to side sprays, showerheads, valves, handles, or other accessories. Our products are intended for use only with compatible MOD-LAND products.