Outdoor Shower 3-Year Extended Warranty Protection
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Outdoor Shower 3-Year Extended Warranty Protection
Add extra peace of mind to your Mod-Land outdoor shower purchase with 3-Year Extended Warranty Protection. For just $49, this optional protection plan gives your eligible outdoor shower additional limited warranty coverage for defects in materials or workmanship under normal use.
Outdoor showers are exposed to more demanding conditions than indoor fixtures, including sun, moisture, outdoor temperature changes, poolside use, and coastal air. This extended protection is designed for customers who want longer support after purchase and added confidence for long-term outdoor use.
What This Extended Warranty Covers
- Eligible Mod-Land outdoor shower products purchased with this protection plan
- Defects in materials or workmanship under normal residential or commercial use
- Support options that may include repair, replacement parts, product replacement, or another reasonable solution based on the issue
- Coverage handled by the Mod-Land after-sales support team
Why Add Extended Protection?
- Longer confidence: Keep your outdoor shower protected beyond the standard coverage period.
- Ideal for outdoor environments: A smart add-on for poolside, backyard, patio, beach house, and outdoor living projects.
- Simple claim support: Contact our team with your order information and issue details, and we will help review the best next step.
- Low-cost protection: A one-time $49 add-on for eligible outdoor shower purchases.
Important Coverage Notes
- This extended warranty applies only to eligible Mod-Land outdoor shower products.
- The protection plan must be purchased together with the eligible outdoor shower product in the same order.
- This is a service add-on and does not ship as a physical product.
- Coverage does not include accidental damage, misuse, neglect, improper installation, unauthorized repairs or modifications, cosmetic wear, surface scratches, normal wear and tear, installation labor, plumbing labor, removal costs, or consequential damages.
- Proof of purchase is required for warranty service.
How to Request Warranty Support
If you experience a covered issue, contact Mod-Land customer support with your order number, photos or videos of the issue, and a brief description of what happened. Our team will review the case and recommend the appropriate solution based on the product condition and warranty terms.
Best for: Mod-Land stainless steel outdoor shower systems, poolside showers, patio showers, backyard showers, and other eligible products in our outdoor shower collection.
Return Time Window
We accept returns within 30 days from the date the customer receives the product and the order is marked as delivered/completed. If the product has a quality issue, we will handle the return based on the specific situation and condition of the item.
If you would like to return a product for reasons other than a quality issue, you are responsible for the return shipping cost, which may vary depending on distance.
All returns must be authorized by Mod-Land. Returns sent without our prior approval will not be accepted, and no refund will be issued. Please contact us before sending anything back.
Contact Information
To request a return, please contact us using one of the options below:
- Submit the form on our Contact Us page
- Email us at: info@mod-land.com
- Call us at: +1 (657) 505-4712
After you contact us, our after-sales service team will reach out to confirm the return details.
Important Return Conditions
Please note the following conditions before initiating a return:
- Refurbished or used products are not refundable.
- Customers are responsible for all shipping charges.
- Items must be returned in the original packaging and in like-new condition. Customers are responsible for properly re-packing items to prevent damage during return shipping.
- For international returns, customers are responsible for all shipping charges, as well as any applicable duties and taxes.
- Once the return is confirmed, we will provide the return address.
Changes & Cancellations
You may cancel or modify an order before it ships. However, we do not accept changes or cancellations for custom orders.
Final Interpretation
Mod-Land reserves the right of final interpretation of this policy.
At Modland, we value every homeowner who chooses our products. Please read the following terms carefully, as they outline your rights and responsibilities after purchasing and using our products.
From the moment you purchase a Modland product, we provide warranty coverage for our customers. Under normal installation and use, Modland will replace any component proven to have defects in materials and/or workmanship at no charge.
Warranty Coverage
This warranty covers product issues caused by defects in materials or workmanship under normal residential use.
- Lifetime Limited Warranty: Applies to bathroom faucets and shower products only.
- Other Products: Products such as bathroom mirrors, shower doors, bathroom vanities, smart toilets, and similar items are covered by a 1-year limited warranty from the date of purchase.
Warranty Claim Requirements
To submit a warranty claim, please provide the following information:
- Your online order details. The information must be clear and legible and include the purchase date, product model, and store name.
- A brief description of the issue to help us diagnose the problem. This information may be provided by the homeowner or a professional installer.
- Photos and videos if the issue involves a mechanical, material, or workmanship defect. For example: "There is an issue with the finish or color of my faucet."
- Your complete shipping address, including your phone number and apartment number, if applicable.
- Any additional information requested to help us review your warranty claim as quickly as possible.
To submit a warranty claim, please email info@mod-land.com and provide the required information.
Applicability and Compatibility Disclaimer
MOD-LAND INC. assumes no responsibility for the use or installation of its products. Buyers are solely responsible for ensuring that the use and installation of any product comply with MOD-LAND INC.'s installation instructions and guidelines.
MOD-LAND INC. cannot guarantee compatibility between its products and products from other brands, including but not limited to side sprays, showerheads, valves, handles, or other accessories. Our products are intended for use only with compatible MOD-LAND products.